How it works & pricing

From your booking to their doorstep, in six steps.

Nothing here is automated away. A human coordinator owns the visit from the confirmation call until your parents are back home and the summary is in your WhatsApp.

  1. 01 · 2 min

    A Yadhan companion sitting beside an elderly man at a laptop, booking a visit together. Alongside, a summary card lists the appointment date and time, the pickup address, the hospital and the department, over four steps: select appointment date and time, provide pickup address, choose hospital and department, and if it is not booked yet we book it for you.

    You book the visit

    Appointment date and time, pickup address, hospital and department. If the appointment isn't booked yet, we book it.

  2. 02 · 15 min

    A Yadhan care coordinator in a headset at her laptop, on a call with an elderly couple at home. A checklist beside her runs through mobility, wheelchair, language, fasting and communication, under the line: because every detail makes a better visit.

    Coordinator calls

    Two minutes to confirm mobility, wheelchair, language, fasting, and how your parents like to be spoken to.

  3. 03 · evening before

    An elderly couple on a sofa looking at a phone, beside a companion profile card showing Saran, a verified companion, with his rating, ID and police verification, languages and years of experience, and an Approve Companion button.

    You approve the companion

    Photo, ID, languages and rating — forwarded to your parents too, so a familiar face is expected at the door.

  4. 04 · visit day

    A companion photographed at the front door with an elderly couple, then in the car with them, alongside the WhatsApp thread: a check-in photo captioned we are with your parents and on the way to Manipal Hospital, and a live location map with an ETA.

    Pickup, on WhatsApp

    Photo check-in at the door, then WhatsApp live location the whole way to the hospital — the way you track a bus.

  5. 05

    A companion showing his phone to an elderly man under hospital department signs, with the WhatsApp thread beside them: arrival, token number A128, queue time, CT scan completed, consultation in progress, and an optional video call with the doctor.

    Inside the hospital

    Token number, queues, scans, and the consultation itself — typed into the WhatsApp thread as it happens, with a video call if you want to hear the doctor yourself.

  6. 06

    A companion at home showing a tablet to an elderly couple with collected medicines on the table, beside the WhatsApp thread: the medicines prescribed, the dosage explained, the next appointment, and a photo confirming the parents are back home.

    Home, then the summary

    Medicines, next appointment, drop back, and a written summary with prescriptions photographed and dosage explained.

Following the visit

The whole visit comes to your WhatsApp.

Nothing to install and no password to remember. The companion shares live location from the same number that messages you, so you can watch the trip the way you watch a cab — from the next room or from another country.

Book a visit Message the care desk
Photo check-in at your parents' doorAt pickup
Live location, door to hospital and backWhole trip
Token number and departmentOn arrival
What the doctor said, typed outIn the room
Every rupee spent, receipts photographedAs it happens
Home safe, with the written summaryAt drop-back

Pay online

UPI, card or netbanking

Settle the visit fee at booking; actuals are added to the invoice afterwards with receipts attached.

Pay before service

Invoice at drop-back

Default for same-day bookings. You pay once your parents are home and the summary is signed off — 24 hours to settle.

Advance deposit

₹1,000 float

For monthly plans: the companion pays cab and pharmacy from the float, so your parents never take out their own money.

Questions families ask

Is the companion medically trained?

They are trained in elderly mobility, fall prevention, dementia handling and hospital navigation — not in clinical care. They do not give medicines or advise on treatment; they make sure your parents get to the right doctor and that you hear exactly what was said.

Who pays the hospital and the cab?

The companion pays from a Yadhan float and uploads every receipt; it appears on your invoice at actual. Your parents are never asked for cash, and nothing above your approval limit is spent without pinging you first.

What if the appointment runs long?

The companion stays. Waiting beyond the booked hours is ₹149 an hour, charged in 30-minute blocks — and never charged when the delay is ours.

Can we have the same companion every time?

Yes — that is what the monthly plan is for. Elderly parents settle far better with a face they recognise, so we hold the same person for your slots.

Cancellation?

Free until four hours before pickup. Inside four hours, 30% of the visit fee. If the hospital cancels the appointment, you pay nothing.

I live abroad. Can I follow the visit?

Yes — most of our bookings come from outside India. WhatsApp live location, a running thread of updates, and an optional video call during the consultation so you can ask the doctor your own question.

CHAT ON WHATSAPP